Support
We're here to help with the Shabaka app, provider portal and your hotspot.
Contact us
- Email: hello@shabaka.online
Common questions
How do I add a router?
In the app, open Routers → Add router, name it, then copy the setup script and paste it into your MikroTik terminal (WinBox → New Terminal). The router shows as online within a minute.
How do I reset my password?
On the sign-in screen, tap "Forgot password?", enter your email, then enter the code we send you and choose a new password.
I didn't get my sign-in code.
Check your spam folder, wait a minute, then request a new code. Codes expire after 10 minutes.
How do I activate my account?
Our team contacts you after signup to activate it. You can also reach us using the details on this page.