Terms of Service
Last updated: 15 October 2026
These terms are an agreement between you (the hotspot operator) and Shabaka("Shabaka") for use of the Shabaka app, web portal and services.
- Accounts.
- You must be 18 or older and give accurate details.
- You are responsible for activity under your account and for keeping your password safe.
- The service.
- Shabaka lets you manage WiFi hotspot routers, create vouchers, collect payments on your WiFi portal and view reports.
- Activation of your account and service fees are agreed with Shabaka separately, outside the app.
- Your responsibilities.
- You are responsible for your hotspot, your routers, your customers, and complying with local telecom, consumer and data-protection laws, including telling your customers how their connection data is used.
- Don't use Shabaka for unlawful activity, and don't try to break or overload the service.
- Payments on your portal.
- Customer payments are processed by third-party mobile-money providers.
- Payouts, fees and revenue share follow your agreement with Shabaka.
- Your content.
- You keep ownership of your business data, branding and text.
- You give Shabaka the right to host and display it in order to provide the service.
- Availability.
- We work to keep the service running but don't guarantee it will be uninterrupted. Routers depend on your own internet connection.
- Suspension and termination.
- We may suspend accounts that break these terms or are unpaid.
- You can delete your account at any time (Settings → Delete account). Retention is described in the Privacy Policy.
- Liability.
- To the extent the law allows, Shabaka is not liable for indirect losses or lost profits.
- Shabaka's total liability is limited to the fees you paid in the 3 months before the claim.
- Changes.We may update these terms. We'll post changes here, and email you about significant ones.
- Law. These terms are governed by the laws of Uganda.
Contact: hello@shabaka.online